As part of this effort and commitment, we regularly release new functionalities and enhancements to enrich our users’ experience with the product. The product being a legacy tool – although the Office Timeline add-in was launched 10 years ago, we are committed to constantly developing and improving it. Below, I will do my best to tackle the aspects you raised in your ticket and your review one by one: 1. To better understand your point of view, I liaised with the support representative that dealt with your initial ticket, and I would like to offer some additional resources and assistance with the issues you pointed out in the first place.
I am terribly sorry to learn that your user experience with the tool hasn’t been satisfactory and that you’ve encountered problematic instances. Hi there! Thank you for choosing the Office Timeline add-in and for taking the time to provide feedback on our product. Reply from Office Timeline Updated Jul 14, 2022
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